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Senior Billing Specialist

2 months ago

Seattle, Washington, United States New Engen Inc Full time
About New Engen:
New Engen is a digital marketing agency dedicated to creating significant impact for brands throughout every stage of the customer journey—maximizing effectiveness, measuring results, and refining strategies. With a genuine enthusiasm for brand development, a steadfast commitment to challenging conventional methods, and extensive digital expertise across numerous brands and sectors, we position our clients at the forefront of digital marketing innovation.

Our community is made up of marketing aficionados who collaborate with specialists across various domains including media, creative, analytics, and more. At New Engen, the forefront of innovation is not just an aspiration; it is our daily reality.

What distinguishes us? Our team—humble innovators redefining the landscape of digital marketing. Together, we are cultivating an agency culture that prioritizes collaboration, continuous learning, and creativity. Become part of a collective that fosters genuine impact in a dynamic environment.

Position Overview:
The Staff Accountant will oversee and enhance billing operations while ensuring the prompt collection of outstanding invoices. This position necessitates strong analytical capabilities, meticulous attention to detail, and exceptional communication skills to effectively engage with clients and internal teams.

Key Responsibilities:
  • Billing Management:
    • Generate and dispatch precise invoices to clients promptly.
    • Confirm billing information, including ad placements, campaign durations, and pricing structures.
    • Address any discrepancies or issues related to billing in collaboration with internal teams and clients.
    • Maintain and update client billing records within the accounting system.
  • Collections Oversight:
    • Track accounts receivable and identify overdue accounts.
    • Initiate collection efforts through emails and collaborate with the sales team.
    • Document daily collection activities and provide updates on status.
    • Escalate unresolved issues to the Revenue Manager.
  • Reporting and Analysis:
    • Produce and analyze aging reports to monitor outstanding invoices and payment trends.
    • Prepare regular reports on collection activities and billing performance for management review.
    • Assist in month-end closing processes related to accounts receivable and billing.
  • Client Relations:
    • Effectively communicate with clients regarding their billing inquiries and concerns.
    • Deliver exceptional customer service and nurture positive client relationships.
    • Collaborate with sales and account management teams to address client needs and enhance billing processes.
  • Compliance and Documentation:
    • Ensure adherence to company policies and procedures related to billing and collections.
    • Maintain accurate and organized records of all billing and collection activities.
Qualifications:
  • Bachelor's degree in finance, accounting, business administration, or a related field.
  • 2-3 years of experience in billing, collections, or a similar role, preferably within the AdTech or advertising sector.
  • Proficiency in NetSuite, Salesforce, and Microsoft Office Suite (Excel, Word, Outlook).
  • Strong analytical and problem-solving abilities with a keen attention to detail.
  • Excellent communication and negotiation skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Familiarity with AdTech industry billing practices and terminology is advantageous.
Benefits:
  • Comprehensive medical, dental, and vision coverage, along with short/long-term disability and life insurance.
  • 401k plan with employer matching.
  • Health Savings Account with employer contributions.
  • Flexible vacation and paid time off policy.
  • Paid maternity and paternity leave.
  • Paid holidays.
  • Remote and flexible work schedule.
  • Relaxed office environment.
Salary Range: $50,000 - $60,000
This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidate's qualifications and experience.

Core Values:
Integrity and Altruism: We act with integrity, humility, and altruism in all our endeavors. We promote diversity, equity, inclusion, and belonging in every aspect of our business.

Excellence: We take pride in our work, holding ourselves to high standards of executional excellence.

Growth Mindset: We embrace challenges and view feedback as opportunities for improvement.

Empathetic Communication: We provide feedback with courage, openness, and empathy, focusing on understanding and teaching.

Commitment: We believe in our collective mission and prioritize teamwork to achieve our shared goals.