Operations Supervisor

2 weeks ago


Marietta, Georgia, United States Sequium Asset Solutions, LLC Full time

Location:
Marietta, GA

Employment Type:
Full-Time

Salary:
Competitive

Job Overview:
At Sequium Asset Solutions, we are committed to delivering exceptional operational performance by adhering to the highest standards of service and dependability. Our core values—Leadership, Training, Talent Acquisition, Rewards, and Technology—drive our mission forward. We are currently seeking an Operations Supervisor to join our dynamic team.

Key Responsibilities:
The Operations Supervisor will oversee the operations floor, ensuring effective management and training of counselors. This role involves:
  • Monitoring and guiding an assigned group of counselors.
  • Providing training and development to enhance team performance.
  • Implementing and enforcing company policies and procedures.
  • Identifying and resolving operational challenges to improve account management processes.

Essential Duties:
  • Management and oversight of counselor performance.
  • Leadership in achieving departmental goals.
  • Expertise in financial collection strategies.
  • Conducting ongoing training to improve negotiation and communication skills.
  • Handling administrative responsibilities as required.
  • Upholding a professional demeanor at all times.

Qualifications:
Candidates must possess:
  • Strong leadership, mentoring, and communication abilities.
  • Experience in candidate interviewing.
  • A competitive and goal-oriented mindset.
  • Attention to detail and strong analytical skills.
  • Proficiency in technology and computer applications.
  • Self-motivation and discipline.
  • Excellent verbal and written communication skills.

Benefits:
We offer comprehensive training, a competitive salary with the potential for monthly bonuses, paid time off, and medical, dental, and vision benefits, along with a 401k plan.
We are an equal opportunity employer and conduct background checks and drug screenings as part of our hiring process.
Relocation assistance is available for the right candidate.

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