Sales and Service Representative

2 weeks ago


Los Angeles, California, United States Bridgestone America, Inc. Full time

Retail Salesperson

Employee Type: Regular, Full-time

Company Overview

Bridgestone Retail Operations (BSRO) is a key division of Bridgestone Americas, employing over 22,000 team members across North America. With a network of more than 2,200 company-owned locations, including well-known brands, BSRO generates over $3 billion in tire and auto service sales. We are committed to fostering a diverse and inclusive workplace where every team member is valued and supported.

Job Summary

This role is essential for addressing customer needs both in-person and via phone. Utilize your communication skills to clarify warranty options, coordinate time commitments between technicians and customers, manage checkout processes, and promote our range of products and services.

Key Responsibilities

  1. Enhancing customer satisfaction and loyalty
  2. Merchandising, advertising, and promoting products and services
  3. Responding energetically to every customer interaction, whether in-store or over the phone
  4. Demonstrating a strong desire to excel in a retail setting
  5. Exhibiting motivation as a sales professional
  6. Assisting with merchandise shipments, tire changes, store displays, and other duties as required to meet customer relationship goals

Preferred Qualifications

Possession of a 2-year degree or equivalent experience is preferred.

Qualifications

A High School Diploma or equivalent is required.

At least 2 years of experience in consumer retail sales is necessary.

Ability to effectively communicate with customers regarding sales and complaints to ensure retention and loyalty.

Strong problem-solving skills related to customer issues.

A valid automobile driver's license is required at all times, with the ability to operate both customer and company vehicles.

Completion and maintenance of all current and required BSRO store education courses and modules for this position is mandatory.

Employee Type: Regular, Full-time



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