Customer Service Representative, Sr.

1 month ago


Orange, California, United States California State Gov Full time
Job Summary:

As a Senior Customer Service Professional at California State Gov, you will provide exceptional customer service to our customers regarding water, wastewater, and recycled water services. Your primary responsibilities will include receiving and responding to customer inquiries, performing receptionist duties, and processing utility bill payments.

Key Responsibilities:
  • Provide first response to customer service requests regarding availability of water, wastewater, and recycled water services.
  • Perform receptionist duties, receiving telephone calls and greeting visitors in a friendly and professional manner.
  • Process utility bill payments received in multiple forms.

Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • High school diploma or equivalent required.


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