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Customer Service Representative

2 months ago

Scranton, Pennsylvania, United States Jushi USA Full time
{"title": "Customer Care Consultant", "description": "Job Summary

We are seeking a highly skilled Customer Care Consultant to join our team at Jushi USA. As a Customer Care Consultant, you will be responsible for delivering exceptional customer service and creating a distinctive shopping experience that drives sales results.

Key Responsibilities
  • Provide outstanding customer service to patrons by answering or directing questions and concerns
  • Lead tours of sales floor and make product recommendations based on ongoing research
  • Retain comprehensive knowledge of customer benefits, discounts, coupons, and promotions
  • Abide by product handling procedures and maintain a clean and organized store
  • Operate cash register, computer-based POS system, and cash drawer
  • Work as part of a team to ensure sales, guest satisfaction, and compliance goals are met
Requirements
  • High School diploma or GED required
  • Associate's or Bachelor's degree in any field preferred
  • Minimum of 2 years' experience with customer service in retail
  • Excellent computer, mathematical, language, and reasoning skills
  • Bilingual in Spanish preferred
  • Excellent multi-tasking skills over the phone and in-person
What We Offer

We offer a comprehensive benefit package that includes Paid Time Off, Paid Holidays, and 401(k). We are an equal opportunity employer and welcome applications from all qualified candidates.

", "lang_code": "en"}