Insurance Customer Service Representative

5 days ago


Scranton, Pennsylvania, United States Government Employees Insurance Company Full time
Customer Service Representative – Buffalo, NY

Salary: $20.15 per hour/$40,602.25 per year

We're seeking a skilled Customer Service Representative to provide exceptional support to our policyholders. As a key member of our team, you'll be responsible for answering billing questions, making policy changes, and providing recommendations to ensure our customers receive the best possible service.

Key Responsibilities:

  • Provide exceptional customer service through phone, email, and chat
  • Answer billing questions and make policy changes
  • Provide recommendations to policyholders to meet their needs
  • Work in a fast-paced, high-volume call center environment
  • Collaborate with team members to resolve customer issues

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and problem-solving skills
  • Ability to work in a team environment
  • Basic computer skills and familiarity with software applications

Benefits:

As a GEICO Associate, you'll enjoy a comprehensive benefits package, including:

  • Premier Medical, Dental, and Vision Insurance
  • Paid Vacation, Sick, and Parental Leave
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Training and Licensures

GEICO is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive and respectful of all individuals.



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