Senior Program Manager

2 weeks ago

Jersey City, New Jersey, United States Mercury Systems Full time

Job Overview

In the role of Senior Program Manager, you will oversee the performance of one or several programs, focusing on innovative development initiatives and/or ongoing production efforts. This position necessitates a comprehensive understanding of all program facets, from conception through to production and support. As a key interface with customers, you will leverage your business insight to make informed decisions that enhance customer satisfaction while ensuring timely and budget-compliant program execution.

Key Responsibilities:

  • Formulate execution plans for both customer and internal programs, detailing schedules and cost estimates.
  • Implement programs adhering to defined scope, timeline, budget, and quality standards throughout their lifecycle, in accordance with internal processes and contractual commitments.
  • Identify and manage scope alterations, ensuring proper approval and execution.
  • Guarantee timely delivery of all required documentation and products.
  • Conduct risk and opportunity assessments, developing and executing mitigation strategies to avert negative impacts, while promptly escalating issues as necessary.
  • Detail resource requirements essential for the successful execution of programs.
  • Respond to requests for proposals (RFPs), coordinating the development of proposals and associated documentation, including schedules, estimates, compliance matrices, and bid review materials.
  • Create statements of work (SOW) and manage subcontractor relationships as needed.
  • Provide regular program status updates to leadership, including reporting on key performance indicators (KPIs) and critical path metrics.
  • Act as the primary contact for customers, developing and executing action plans to ensure satisfaction, including problem resolution and support.
  • Collaborate with Operations, Engineering, and Business Development to ensure all stakeholders are informed and engaged in decisions impacting their areas.
  • Manage customer expectations and maintain professional communication.

Worksite Location Options:

  • Preferred - Onsite: Hudson, NH (9/80 schedule)
  • Optional - Hybrid: 2 days onsite & WFH for the remainder of the week, based on business needs.
  • Remote: 100% WFH is not authorized for this role based on team requirements.

Required Qualifications:

  • Bachelor's degree in a relevant discipline with over 5 years of experience in Program/Project Management, particularly in the development or production of aerospace, defense, or space hardware.
  • Familiarity with government contracting practices, Earned Value Management (EVM), and standard program reporting metrics.
  • Proven experience leading technical projects within product development programs.
  • Experience in the Aerospace & Defense or Satellite Communications (SATCOM) sectors.
  • Strong communication skills, both written and verbal, with the ability to engage effectively with customers at all organizational levels.
  • Proficient in program scheduling tools, such as MS Project.
  • Exceptional presentation skills.
  • Eligibility to obtain a DoD clearance if required (U.S. Citizens only).

Preferred Qualifications:

  • Experience in Development and/or Production Program Management.
  • Program Management certification (PMP) is preferred.
  • Familiarity with documentation and collaboration tools, such as Confluence and SharePoint.
  • Experience managing programs in a multi-site matrix organization.
  • Experience with both Military and Commercial Programs.
  • Knowledge of Contract Management and Subcontract Management.
  • Understanding of FAR, DFAR, ITAR, and Export Regulations.
  • Prior experience in external customer support/interface.

Additional Information

Mercury values a range of factors when determining individual base salary offers, including role responsibilities, prior experience, education, skills, internal equity, geographic location, and market alignment. In addition to base salary, Mercury offers a variety of benefits, including bonus opportunities, health and life insurance, company-paid holidays, a 401(k) retirement plan, and tuition reimbursement. Team members at the Director or Vice President level may also receive annual stock-based awards. Mercury provides a 9/80 alternative work schedule to promote work/life balance.

Security Clearance

None

Export Requirements

This position may require access to information subject to U.S. export regulations. Access is limited to U.S. citizens, lawful permanent residents, or protected individuals as defined by U.S. law.

Why Mercury?

Our Culture

Mercury is dedicated to creating a positive work environment for all employees, regardless of location. We foster a casual and enjoyable atmosphere that encourages learning and growth. Our commitment to communication and transparency ensures that all employees feel valued and recognized for their contributions.

To learn more about Mercury Systems, please visit our website.

Mercury Systems is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran status, or marital status.

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