Public Spaces Ambassador
1 day ago
About Us:
Pine Mountain Resort is a company that values its employees and is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships. We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.
Our Mission:
We are committed to providing exceptional guest experiences and creating a memorable stay for our guests. Our team is dedicated to ensuring the cleanliness and comfort of our public spaces, and we are looking for individuals who share our passion for delivering outstanding service.
Your Role:
- Engage with guests to ensure their stay is going well and provide a warm and welcoming experience.
- Work as a team to accomplish the goal of resort/hotel cleanliness and maintain a high level of quality in all public areas.
- Walk all assigned floors at the beginning and end of shift to collect bags, trash, and soiled linen, and ensure that all public areas are clean and well-maintained.
- Pickup clean linen and refill the par stock of linen on each floor pantry, and assist the room attendants with heavy lifting during super cleaning and spring cleaning of rooms.
- Ensure the cleanliness of all public areas, including bathrooms, lounge areas, and hallways, and maintain a high level of quality in all areas.
- Help the room attendants with the heavy lifting when super cleaning/spring cleaning of rooms, and remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.
- Always respond in a friendly, helpful manner to guests and other team members, and provide a positive and welcoming experience for all.
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