Resort Attendant

7 days ago


Iron Mountain, Michigan, United States Pyramid Global Hospitality Full time

About Us

At Pyramid Global Hospitality, we prioritize our employees and strive to create a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.

Our Benefits

We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.

Our Approach to Employee Development

We are committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, we offer a supportive and collaborative work environment that encourages growth and fosters success.

About the Role

We are seeking individuals with great attention to detail to join our Housekeeping team as a Lobby Attendant. The ideal candidate will create a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants.

Your Responsibilities

  • Engage with guests to ensure their stay is going well
  • Work as a team to accomplish the goal of resort/hotel cleanliness
  • Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen
  • Pickup clean linen and refill the par stock of linen on each floor pantry
  • Ensure cleanliness of all public areas to include bathrooms, lounge areas and hallways
  • Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms
  • Clean all public areas in the prescribed manner while following department standard operating procedures
  • Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner
  • Always respond in a friendly, helpful manner to guests and other team members

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