Customer Service Representative

4 days ago


Henderson, Nevada, United States Johnson Service Group Full time
Job Overview

We are seeking a skilled Customer Service Representative to join our team in Henderson, Nevada.

This is an on-site position with a salary range of $20.00-$22.00 per hour and requires bilingual proficiency in English/Spanish.

About the Role

In this role, you will be the initial point of contact for inbound phone calls, assisting customers by answering questions, providing information, and resolving issues while delivering exceptional customer service.

  • Handle incoming customer service calls in a professional manner.
  • Learn and adhere to company processes and procedures.
  • Assist customers with their requests and queries.
  • Process customer payments and accurately update account information.
Required Skills and Qualifications

To succeed in this role, you will need:

  • A high school diploma or equivalent.
  • Calls center or customer service experience in a financial or automotive background.
  • Proficiency in Microsoft Office Suite and Internet Explorer.
  • Bilingual Spanish skills are highly desirable.
What We Offer

We provide a comprehensive benefits package, including medical, dental, vision, life insurance options, paid time off, sick leave, 401(k) retirement plan, and weekly pay.



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