Customer Service Representative
3 weeks ago
Company Overview
Answer Plus Las Vegas is a virtual extension of our client's teams, utilizing technology to make a direct impact on their everyday operations. Our team is comprised of strong typists who love customer service and talking to people. Every interaction is an opportunity to help a customer feel valued, respected, and taken care of.
We're looking for detail-oriented, motivated, and compassionate individuals to fill these important positions. Customer service experience is a plus, but not required. This is an in-office position.
Your Role
You will professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and be trained on various call center tools to prioritize customer needs. We are an inbound call center only, focusing on providing excellent service without performing outbound telemarketing or hard sales calls.
To be successful in this role, you must have:
- A welcoming voice with an upbeat tone
- Strong command of the English language with good spelling and grammar
- Computer skills in a Windows-based environment
- Good attendance
- The ability to type 35 words per minute or more
Compensation and Shifts
Our Part-Time Customer Support Specialists earn $16/hour. Various shifts are available, including weekend days (Sat or Sun each week). Training will last approximately one week, after which you'll move to your new set schedule.
Don't miss out on this opportunity to join our team
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