Customer Experience Representative

3 weeks ago


Henderson, Nevada, United States Sansone's Automotive Full time
Customer Experience Representative Job Summary

Sansone's Automotive is seeking a highly motivated Customer Experience Representative to join our service department. As a key member of our team, you will be responsible for delivering exceptional customer experiences and providing top-notch support to our valued customers.

The estimated salary for this position is $42,000 - $58,000 per year, depending on experience and qualifications.

Key Responsibilities:

  • Greet service department customers promptly and courteously
  • Assist in selling repairs and services to customers or vendors under the guidance of a Service Advisor
  • Answer phone calls and respond to customer inquiries
  • Schedule customers and ensure timely completion of repairs
  • Collect payment and process transactions accurately

Requirements:

  • Excellent communication skills with the ability to explain information clearly to customers
  • Able to work in a fast-paced environment while maintaining attention to detail
  • Proven experience in customer service or a related field is preferred


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