Front Desk Coordinator for Marble Distributor
5 days ago
Mees Tile & Marble is seeking a Front Desk Coordinator to join our team. The successful candidate will be responsible for delivering exceptional customer service and providing product information to our clients.
The ideal candidate will have previous experience in customer-facing roles, with excellent communication skills and the ability to build rapport with clients. If you have a passion for providing outstanding service and working in a dynamic environment, we encourage you to apply.
Key Responsibilities:
- Handle customer inquiries and complaints in a professional and timely manner
- Provide detailed information about our products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a comprehensive knowledge base of our products and services
Requirements:
- Previous experience in customer service or a related field
- Excellent written and verbal communication skills
- Ability to build rapport with clients and provide exceptional service
- Positive, professional demeanor and attire
- Able to work in a fast-paced environment and prioritize tasks effectively
Benefits:
- Competitive salary range $45,000 - $60,000 per year, depending on experience
- Dynamic and supportive work environment
- Ongoing training and development opportunities
- Comprehensive benefits package
Mees Tile & Marble has been a leading distributor of tile, marble, and granite in Lexington/Louisville, KY for over 30 years. We pride ourselves on providing exceptional customer service and building strong relationships with our clients.
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