Member Experience Specialist
4 days ago
About the Job:
We are seeking a dedicated and customer-focused individual to join our team as a Member Services Representative at Planet Fitness.
Job Summary:
The Member Services Representative will be responsible for creating a positive member experience by providing exceptional customer service, managing front desk activities, and ensuring a clean and organized club.
Responsibilities:
- Provide exceptional customer service to members and guests.
- Manage front desk activities, including phone calls and new member sign-ups.
- Maintain club cleanliness and organization.
- Address member concerns and inquiries.
Qualifications and Requirements:
- Excellent communication and interpersonal skills.
- Previous customer service experience preferred.
- Basic computer proficiency required.
- A passion for fitness and health is essential.
Compensation:
The estimated salary for this role is $45,000 per year.
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