Member Experience Specialist

4 days ago


Lexington, Kentucky, United States Planet Fitness Full time

About the Job:

We are seeking a dedicated and customer-focused individual to join our team as a Member Services Representative at Planet Fitness.

Job Summary:

The Member Services Representative will be responsible for creating a positive member experience by providing exceptional customer service, managing front desk activities, and ensuring a clean and organized club.

Responsibilities:

  • Provide exceptional customer service to members and guests.
  • Manage front desk activities, including phone calls and new member sign-ups.
  • Maintain club cleanliness and organization.
  • Address member concerns and inquiries.

Qualifications and Requirements:

  • Excellent communication and interpersonal skills.
  • Previous customer service experience preferred.
  • Basic computer proficiency required.
  • A passion for fitness and health is essential.

Compensation:

The estimated salary for this role is $45,000 per year.



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