Customer Service Coordinator

1 day ago


Lexington, Kentucky, United States Express Employment Full time
Job Summary

A skilled Office Manager is sought after to manage daily operations at an acupuncture and Traditional Chinese Medicine office in Lexington, MA.

About the Role

This part-time position involves overseeing the front desk, patient advocacy, clerical tasks, calendar management, and report preparation.

Responsibilities
  • Ensure the efficiency of the office and support various patient relationship programs.
  • Manage front desk operations and provide excellent phone etiquette.
  • Maintain accurate records, perform data entry, and file documents.
  • Oversee scheduling appointments and meetings using a calendar management system.
  • Assist in preparing reports, presentations, insurance claims, and other documents.
  • Work with the business consultant to execute patient programs, including post-visit surveys, registration, and onboarding.
Requirements
  • Proven experience in office management or a similar role, preferably within a medical setting.
  • Bachelor's degree in business administration or a related field is preferred.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Ability to prioritize tasks and meet deadlines.
What We Offer

The successful candidate will enjoy a competitive salary of $30.00 per hour for a part-time schedule of 4 days a week, 6-7 hours each day.

We offer a dynamic work environment and opportunities for professional growth.



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