Bilingual Insurance Customer Service Representative
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Insurance Customer Service Representative. As a key member of our State Farm Agency, you will play a vital role in providing exceptional service to our customers, helping them navigate their insurance needs and ensuring their satisfaction.
Responsibilities:
- Establish and maintain strong relationships with customers, providing prompt and accurate service to meet their needs.
- Utilize a customer-centric approach to educate customers about insurance options, ensuring they have a clear understanding of their coverage and benefits.
- Work collaboratively with our team to achieve sales and customer satisfaction goals, while maintaining a strong work ethic and commitment to excellence.
Requirements:
- Excellent communication and interpersonal skills, with the ability to effectively interact with customers and colleagues.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Ability to learn and adapt to new systems and processes, with a willingness to continuously improve and grow.
- Bilingual proficiency in Spanish, with the ability to communicate effectively with customers and colleagues.
- Property and Casualty license, with the ability to obtain and maintain licensure.
What We Offer:
- Competitive hourly pay and bonus structure.
- Paid time off and vacation days.
- Opportunities for growth and advancement within our agency.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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