Bilingual Insurance Customer Service Representative

2 weeks ago


Missouri City, Texas, United States Sonia Olivo - State Farm Agency Full time
Job Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Insurance Customer Service Representative. As a key member of our State Farm Agency, you will play a vital role in providing exceptional service to our customers, helping them navigate their insurance needs and ensuring their satisfaction.

Responsibilities:

  • Establish and maintain strong relationships with customers, providing prompt and accurate service to meet their needs.
  • Utilize a customer-centric approach to educate customers about insurance options, ensuring they have a clear understanding of their coverage and benefits.
  • Work collaboratively with our team to achieve sales and customer satisfaction goals, while maintaining a strong work ethic and commitment to excellence.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to effectively interact with customers and colleagues.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to learn and adapt to new systems and processes, with a willingness to continuously improve and grow.
  • Bilingual proficiency in Spanish, with the ability to communicate effectively with customers and colleagues.
  • Property and Casualty license, with the ability to obtain and maintain licensure.

What We Offer:

  • Competitive hourly pay and bonus structure.
  • Paid time off and vacation days.
  • Opportunities for growth and advancement within our agency.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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