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Customer Service Representative

2 months ago

Missouri City, Texas, United States Randstad Full time
Customer Service Representative Job Description

As a Customer Service Representative at Randstad, you will play a vital role in ensuring that our clients receive outstanding service. This is a full-time position that requires working weekends, with a schedule of 11am-8pm, Monday to Saturday. You will have Sunday and one other day off per week.

Key Responsibilities:

  • Provide exceptional customer service via telephone and email
  • Handle customer complaints in a professional and calm manner
  • Diagnose and resolve problems or issues
  • Monitor delivery routes and ensure timely completion
  • Scan haul-away pods and verify stamps
  • Process changes or cancellations to delivery orders

Requirements:

  • High school education
  • Experience in customer service or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:

  • A competitive hourly rate of $16
  • A comprehensive benefits package, including health insurance and a 401K contribution
  • An incentive and recognition program

About Randstad:

Randstad is a world leader in matching great people with great companies. Our experienced agents will work diligently to match your skills and qualifications to the right job and company. We are an equal opportunity employer and welcome people of all abilities.