Customer Service Representative

1 day ago


Texas City, Texas, United States Weeks Service Company Full time
Job Overview

We are seeking a highly skilled Customer Service Representative to join our team at Weeks Service Company. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide product and service information to customers
  • Resolve product and service problems in a timely and professional manner
  • Communicate with customers through various channels, including phone, email, and in-person
  • Acknowledge and resolve customer complaints in a fair and efficient manner
  • Process orders, forms, applications, and requests in a timely and accurate manner
  • Keep records of customer interactions, transactions, comments, and complaints
  • Communicate and coordinate with colleagues as necessary to ensure seamless customer service
  • Provide feedback on the efficiency of the customer service process
  • Manage a team of junior customer service representatives
Why Work with Us?

At Weeks Service Company, we value our employees and strive to create a positive and supportive work environment. We offer competitive compensation, paid time off, on-site continuous training, and career advancement opportunities. We are committed to helping our employees grow and succeed in their careers.

We are a people-first company that believes happy employees equal happy customers. Our Customer Service Representatives are the core of our business, and we are committed to delivering exceptional customer service and technical expertise to our clients.

Apply today and schedule time to hear more about what we can do for you from one of our team members.

Job Posted by ApplicantPro

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