Customer Service Representative

3 days ago


Missouri City, Texas, United States Sonia Olivo - State Farm Agency Full time
Job Description

Position Overview

Sonia Olivo - State Farm Agency is seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative - State Farm Agent Team Member (Bilingual Spanish). As a key member of our team, you will play a vital role in providing exceptional customer service and support to our clients.

Responsibilities

  • Establish and maintain strong relationships with customers, providing prompt and accurate service to meet their needs.
  • Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options and provide personalized recommendations.
  • Maintain accurate records and reports, ensuring timely and thorough documentation of customer interactions.

Requirements

  • Excellent interpersonal and communication skills, with the ability to effectively interact with customers and colleagues.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work in a fast-paced environment, with a strong focus on customer satisfaction and retention.
  • Proven ability to learn and adapt to new systems and processes, with a strong desire to continuously improve and grow.
  • Bilingual - Spanish required, with excellent written and verbal communication skills.
  • Property & Casualty license (must be able to obtain), with a strong commitment to ongoing education and professional development.

What We Offer

  • Hourly pay plus bonus, with opportunities for growth and advancement within our agency.
  • Paid time off (vacation and personal/sick days), with a focus on work-life balance and employee well-being.
  • Valuable experience and training, with a strong emphasis on customer service and sales skills.


  • Missouri City, Texas, United States Walmart Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, preventing loss, and ensuring a safe and secure shopping environment.Key ResponsibilitiesProvide excellent customer service,...


  • Missouri City, Texas, United States Staff My Agency Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Staff My Agency. As a Bilingual Spanish speaker, you will play a key role in providing exceptional service to our clients and helping us grow our business through value-based conversations and remarkable customer experiences.Key...


  • Missouri City, Texas, United States Showcase Windows and Doors Co., LLC Full time

    Job Summary:The Customer Success Agent is a vital component of the Company's sales and support team at Showcase Windows and Doors Co., LLC. The CSA is assigned an outside sales representative and a dedicated assortment of key company customers, with responsibility to ensure orders are entered, questions are answered, and support is provided to both...


  • Missouri City, Texas, United States Mister Car Wash Full time

    About Mister Car WashMister Car Wash is a dynamic and fast-paced environment where we strive to provide exceptional customer service and create a positive experience for our guests. As a Guest Service Specialist, you will be part of a team that is dedicated to delivering outstanding service and hospitality in every interaction.Key ResponsibilitiesWork...


  • Missouri City, Texas, United States Burlington Full time

    About the Role:We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Burlington Stores, Inc. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and supporting the management team with day-to-day store operations.Key...


  • Missouri City, Texas, United States Showcase Windows and Doors Co., LLC Full time

    Job Summary:The Customer Success Agent is a vital component of the Company's sales and support team at Showcase Windows and Doors Co., LLC. This role is assigned to an outside sales representative and a dedicated assortment of key company customers, with the responsibility of ensuring orders are entered, questions are answered, and support is provided to...


  • Missouri City, Texas, United States Showcase Window and Door Company Full time

    Job Summary:The Customer Success Agent is a vital component of the Company's sales and support team. This role is assigned to an outside sales representative and a dedicated assortment of key company customers, with the responsibility of ensuring orders are entered, questions are answered, and support is provided to both stakeholders on a regular, daily...


  • Missouri City, Texas, United States HEB Grocery Stores Full time

    Service Representative at HEB Grocery StoresWe are seeking a highly motivated and customer-focused individual to join our team as a Service Representative at HEB Grocery Stores.Key Responsibilities:Return carts to the store and perform general clean-up dutiesAssist customers with their needs and provide excellent customer serviceCollect carts from the...


  • Missouri City, Texas, United States Bridgestone America, Inc. Full time

    Position Title: Retail SalespersonEmployment Type: Regular : Full timeCompany Overview:Bridgestone America, Inc. is a leading employer in the automotive service industry, with a workforce exceeding 22,000 across North America. We operate a vast network of over 2,200 retail locations, including well-known brands such as Firestone Complete Auto Care and Tires...


  • Bay City, Texas, United States Domino's Pizza LLC Full time

    We are seeking a customer-oriented service representative to join our team at Domino's Pizza LLC. As a customer service representative, you will be the face of our company, providing exceptional service to our customers. Your primary responsibility will be to provide product/service information and resolve customer inquiries in a timely and professional...


  • Haltom City, Texas, United States UniFirst Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at UniFirst. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving any issues that may arise.Key ResponsibilitiesHandle customer...


  • Haltom City, Texas, United States A. O. Smith Full time

    About A. O. SmithA. O. Smith is a leading manufacturer of innovative products that make life better for people around the world. With a rich history dating back over 140 years, our company has built a reputation for integrity and a commitment to excellence.Our TeamWe are a dynamic and fast-paced organization that values teamwork, entrepreneurship, and a...


  • Missouri City, Texas, United States Fccu Full time

    About the Role:We are seeking a highly skilled and motivated Financial Services Representative to join our team at Fccu. As a key member of our team, you will be responsible for providing exceptional customer service and support to our members.Key Responsibilities:Assist members with various financial transactions in a personable and professional manner.Work...


  • Haltom City, Texas, United States Haltom City Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Haltom City. As a key member of our utility billing department, you will be responsible for providing exceptional customer service, resolving issues, and ensuring a positive experience for our customers.Key ResponsibilitiesCustomer Service:...


  • Horizon City, Texas, United States FirstLight Federal Credit Union Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Universal Experience Representative I at FirstLight Federal Credit Union. As a UER I, you will play a critical role in providing exceptional service to our members by identifying and recommending appropriate products and services based on their financial...


  • League City, Texas, United States Paul Wankowicz - State Farm Agent Full time

    Job Description**Position Overview**Paul Wankowicz - State Farm Agent is seeking a highly motivated and results-driven Producer who can identify opportunities and build long-lasting customer relationships. As our Customer Service Representative, your knowledge of insurance products and industry trends enables you to communicate effectively with clients,...


  • League City, Texas, United States Cellular Sales Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Cellular Sales. As a key member of our organization, you will play a vital role in providing exceptional customer service and support to our sales force.Key ResponsibilitiesProvide ongoing support to our sales team by conducting research, preparing...


  • Texas City, Texas, United States Planet Fitness Full time

    Job SummaryThe Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day's shift for that business day as well as creating an accurate bank...


  • Texas City, Texas, United States Corporate Positions Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our dining division, you will be responsible for delivering exceptional service and ensuring a memorable experience for our guests.Key ResponsibilitiesDeliver Exceptional Customer ServiceGreet guests with a...


  • Missouri City, Texas, United States Bridgestone America, Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Salesperson to join our team at Bridgestone America, Inc. As a Retail Salesperson, you will be responsible for providing exceptional customer service and sales support to our customers.Key ResponsibilitiesBuild strong relationships with customers to understand their needs and...