Frontline Service Representative

4 days ago


Utica, Michigan, United States Wingstop Full time

Wingstop Job Summary

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We are seeking a skilled Guest Service Team Member to join our team at Wingstop. As a key member of our staff, you will play a crucial role in delivering World Class service to our guests.

About the Role

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In this role, you will be responsible for:

  • Acting as the face and voice of Wingstop to all guests.
  • Providing authentic, positive, and genuine experiences to every guest.
  • Interacting with guests by greeting them, answering the phone, taking and delivering orders in a timely manner.

Salary and Benefits

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We offer a competitive salary of $16.25 per hour, based on experience and qualifications. In addition to your hourly wage, you will also receive:

  • A discount on food and merchandise.
  • Opportunities for career advancement and professional growth.

Key Responsibilities

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As a Guest Service Team Member, your primary responsibilities will include:

  1. Greeting guests warmly and making them feel welcome.
  2. Answering phone calls and responding to guest inquiries in a timely manner.
  3. Taking and delivering orders accurately and efficiently.
  4. Providing menu recommendations and upselling opportunities to increase sales.
  5. Resolving guest complaints in a professional and courteous manner.

Requirements

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To succeed in this role, you must have:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and accuracy when handling cash and credit transactions.

Apply Now

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If you are a motivated and customer-focused individual looking for a new challenge, please submit your application today



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