Member Service Associate

1 week ago


Utica, Michigan, United States Wal-Mart Full time

Compensation Package

The hourly wage range for this position is $17.00 to $24.00.

Additonal compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.

Minimum Qualifications

  • Retail experience including operating front end equipment (for example, cash register)
  • Working with mobile retail applications

Benefits

  • Health benefits include medical, vision and dental coverage
  • Financial benefits include 401(k), stock purchase and company-paid life insurance
  • Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting
  • Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more

About Us

At Sam's Club, we offer a competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.

Sam's Club Benefits Overview:

We strive to provide our associates with comprehensive benefits that support their health, wellness, and financial security.

Here are some of the key benefits you can expect:

  • Medical, Vision, and Dental Coverage
  • 401(k) Matching Program
  • Stock Purchase Plan
  • Company-Paid Life Insurance
  • Short-Term and Long-Term Disability Insurance
  • Employee Assistance Program
  • Military Leave Pay
  • Adoption and Surrogacy Expense Reimbursement
  • More

Job Description

This Member Frontline Service associate role involves delivering exceptional customer service by maintaining exit areas, reviewing member receipts, acknowledging members and identifying their needs, assisting with purchasing decisions, and providing guidance and support regarding self-service technology.

Key Responsibilities Include:

  • Maintaining area of responsibility in accordance with company policies and procedures
  • Handling returns, zoning the area, arranging and organizing merchandise, and identifying shrink and damages
  • Maintaining self-checkout area, resolving member issues and concerns, promoting products and services, and processing member purchases
  • Assisting with securing and safeguarding assets and property
  • Providing training to Member Frontline Service associates on company processes and procedures
  • Complying with company policies, procedures, and standards of ethics and integrity



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