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Customer Service Representative

2 months ago

Utica, Michigan, United States Staffworks CNY Full time
Job SummaryAs a Customer Service Representative at Staffworks CNY, you will be responsible for providing exceptional service to our members. Your primary duties will include greeting and welcoming members, handling requests from customers, and assisting members with balancing their accounts. You will also be responsible for researching deposit, withdrawal, and loan-payment discrepancies as required. Additionally, you will assist members with the proper completion of payroll deduction and direct deposit cards.

Key Responsibilities
  • Greet and welcome members
  • Handle requests from customers
  • Assist members with balancing their accounts
  • Research deposit, withdrawal, and loan-payment discrepancies as required
  • Assist members with the proper completion of payroll deduction and direct deposit cards


Requirements
  • Prior experience as a Bank Teller required
  • Knowledge of word processing software, spreadsheet software, accounting software, internet software, and database software


Benefits
  • 11 paid holidays, vacation, personal and sick time
  • Company pays a portion of Medical Insurance (80%) and 100% of Dental insurance
  • Life Insurance
  • 401(k)


We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.



How to Apply
  • Apply online now for this great opportunity Please visit www.staffworkscny.com
  • Call today (315) 735-5050