Technical Sales Manager

2 weeks ago


Cleveland, Ohio, United States Vibrantz Technologies, Inc. Full time
About Vibrantz Technologies

Vibrantz Technologies, Inc. is a leading global provider of specialty chemicals and materials that bring color, performance, and vibrancy to life.

With a wide range of applications and a strong presence in various consumer products, our company serves over 11,000 customers worldwide.

Our key competencies in particle engineering, glass and ceramic science, and color technology enable us to offer leading positions in specialty mineral and chemical additives, pigments, and high-performance glass coatings and porcelain enamel solutions.

Headquartered in Houston, Texas, we employ approximately 4,000 people and operate 61 manufacturing sites across six continents.

Job Function

The Technical Sales Manager will report to the Business Manager and work remotely, responsible for the following key responsibilities:

Responsibilities
  1. Evaluate and answer technical customer questions for glass and ceramic coating products, including automotive glass, architectural glass, home appliance glass, container glass, and ceramic dinnerware.
  2. Support Tech Service and R&D teams in developing customer-specific adaptations.
  3. Organize and evaluate product trials on-site at customer locations.
  4. Prepare detailed technical reports on product performance and trial outcomes.
  5. Accompany new product introductions during the ramp-up phase.
  6. Provide customer support for process optimizations and production improvements.
  7. Prepare customized product presentations and marketing information for specific customers.
  8. Identify and qualify new sales opportunities through networking, market research, and customer referrals.
  9. Support QC and Tech Service teams in addressing quality claims, serving as the face to the customer.
  10. Collaborate with the engineering and product development teams to ensure customer requirements are met.
  11. Conduct sales forecasting to meet sales and gross profit (GP) targets.
  12. Achieve specific sales and GP targets through effective sales strategies.
  13. Perform market share analysis and identify growth project opportunities.
  14. Maintain key account responsibility, ensuring customer satisfaction and loyalty.
Requirements

To be successful in this role, you will need:

  • A Bachelor's degree in Engineering, Business, or a related field.
  • 5+ years of experience in technical sales, preferably in the glass and ceramics industry.
  • Strong technical background in inorganic or organic colors/coatings.
  • Strong sales skills with a proven track record of meeting and exceeding sales targets.
  • Excellent interpersonal skills with ability to work with and support colleagues, analyze and solve problems, control resources, and implement programs.
  • Knowledge of color and appearance science.
  • Ability to multi-task, work independently, and employ effective time management skills to meet tight deadlines.
  • Ability and willingness to travel, including international, up to 75%.
Benefits

We offer a comprehensive benefits package, including medical, dental, life insurance, paid vacation, and 401K.


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