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Financial Aid Counselor I

2 months ago

Marietta, Georgia, United States Life University Full time

Job Summary:

Life University is seeking a highly skilled and detail-oriented Financial Aid Counselor I to join our team. As a key member of our Enrollment Services department, you will play a critical role in ensuring the smooth operation of our financial aid processes.

Key Responsibilities:

  • Provide exceptional customer service to students, parents, and other stakeholders, responding to inquiries and resolving issues in a timely and professional manner.
  • Process and review financial aid applications, ensuring accuracy and compliance with federal, state, and institutional regulations.
  • Communicate with students and families regarding financial aid eligibility, awards, and requirements, providing clear and concise explanations of complex financial aid concepts.
  • Collaborate with other Enrollment Services staff to ensure seamless communication and coordination of financial aid processes.
  • Stay up-to-date on changes to financial aid regulations and policies, applying this knowledge to inform decision-making and improve processes.

Requirements:

  • Bachelor's degree in a related field, such as higher education administration, counseling, or a related field.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Strong analytical and problem-solving skills, with the ability to interpret and apply complex financial aid regulations.
  • Proficiency in financial aid software and systems, with the ability to learn new systems and technologies.

What We Offer:

  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
  • The chance to make a meaningful difference in the lives of students and families, helping them achieve their educational goals.