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Floor Operations Supervisor

2 months ago

New York, New York, United States Little Ruby's Cafe Full time
Job Title: Floor Manager

Little Ruby's Cafe is seeking a skilled Floor Manager to oversee the daily operations of our front-of-house team. As a key member of our management team, you will be responsible for ensuring exceptional guest service, maintaining a clean and welcoming environment, and driving sales growth.

Key Responsibilities:
  • Guest Service: Anticipate and accommodate guest needs, ensuring a positive dining experience.
  • Team Management: Supervise and coordinate employee responsibilities, ensuring efficient and profitable restaurant operations.
  • Operations: Maintain professional appearance standards, regulate POS functions, and reconcile end-of-shift financials.
  • Training and Development: Participate in interviewing, hiring, and training new applicants, and develop the skills of front-of-house employees.
  • Inventory and Supplies: Manage inventory and ordering of operational supplies, ensuring a well-stocked and efficient environment.
Requirements:
  • Education and Experience: Minimum 2-3 years of hospitality supervisory/management experience in a high-volume setting.
  • Skills and Qualifications: Strong guest service foundation, leadership skills, and ability to coach and build a team.
  • Physical Demands: Ability to stand, lift, and bend for extended periods, with occasional exposure to hot kitchen elements or cleaning materials.