Floor Manager

7 days ago


New York, New York, United States Rigor Hill Market Full time
Job Title: Floor Manager

Rigor Hill Market is seeking an exceptional Floor Manager to lead our retail operations. As a key member of our team, you will be responsible for ensuring the smooth day-to-day operation of our store, driving revenue and profitability, and fostering a positive culture and morale among our team members.

The ideal candidate will have a proven track record of successfully managing retail operations, with a strong focus on customer service, team leadership, and problem-solving. You will be responsible for hiring and training a talented team, managing inventory and supplies, and maintaining a clean and safe store environment.

Key Responsibilities:

  • Hiring and Training: Recruit, hire, and train a high-performing team of retail associates
  • Operations Management: Oversee daily store operations, including inventory management, supply chain logistics, and customer service
  • Inventory Management: Manage inventory levels, track sales, and analyze data to inform purchasing decisions
  • Customer Service: Provide exceptional customer service, resolve customer complaints, and maintain a positive store environment
  • Team Leadership: Lead and motivate a high-performing team, providing coaching, training, and development opportunities
  • Store Maintenance: Maintain a clean and safe store environment, ensuring compliance with company standards and regulations
  • Software Resources: Familiarize yourself with Toast, Google Business Suite, Craftable, Paylocity, and 7Shifts
  • Physical Demands: Ability to stand for up to 8-10 hours a day, move equipment, and handle stress under pressure

Rigor Hill Market is an equal opportunity employer and prohibits discrimination and harassment of any type. We are committed to creating a diverse and inclusive work environment that values and respects all employees and applicants.



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