Sales Floor Department Supervisor

4 weeks ago


New York, New York, United States Lowe's Full time
Job Summary

As a Sales Floor Department Supervisor at Lowe's, you will be responsible for leading and enabling a team of associates to deliver exceptional customer service in the store. This includes coaching and training associates, delegating tasks, managing performance, and ensuring adequate department coverage.

Key Responsibilities
  • Lead and enable a team of associates to deliver exceptional customer service
  • Coach and train associates on sales floor operations and customer service skills
  • Delegate tasks and manage performance to ensure department goals are met
  • Ensure adequate department coverage and manage inventory levels
  • Monitor and report on store safety and security
Requirements
  • High school diploma or equivalent and 3 years of experience in a retail environment
  • 1 year of experience in customer service
  • 1 year of experience supporting the unique needs of Pro customers
  • Experience providing direction or supervision to teams
  • Experience working cross-functionally
  • Ability to obtain sales related licensure or registration as may be required by law
Preferred Qualifications
  • 3 years of retail customer service experience
  • 3 years of experience supporting the unique needs of Pro customers
  • Experience in a leadership role with direct report responsibility
  • Experience working in the home improvement retail sector
  • Experience working in a fast-paced, dynamic retail environment


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