Restaurant Floor Supervisor
1 month ago
Eataly North America is seeking a skilled Restaurant Floor Manager to join our team at Eataly Soho. As a key member of our front-of-house team, you will be responsible for ensuring exceptional service standards and overseeing the day-to-day operations of our full-service restaurants.
Key Responsibilities- Support the Food & Beverage Manager in the day-to-day operations of Eataly's full-service restaurants
- Oversee front-of-house restaurant staff, including servers, bartenders, food runners, hosts, bussers, and barbacks
- Document, investigate, escalate, and resolve employee and guest incidents
- Ensure compliance with health and safety regulations
- Estimate front-of-house food and beverage needs and supervise intake orders
- Review financial information, including sales, inventory, and costs, to monitor budget
- Meet with dining room and bar personnel to plan restaurant activities and special events
- 2+ years of experience leading or managing a front-of-house restaurant team
- Understanding of steps of service
- Outstanding communication, leadership, and problem-solving skills
- Bachelor's Degree or Associate's Degree in Restaurant Management or Hospitality preferred
- Knowledge of Italian cuisine and beverage highly preferred
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match or RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
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