Restaurant Floor Supervisor

1 month ago


New York, New York, United States Eataly North America Full time
Job Overview

Eataly North America is seeking a skilled Restaurant Floor Manager to join our team at Eataly Soho. As a key member of our front-of-house team, you will be responsible for ensuring exceptional service standards and overseeing the day-to-day operations of our full-service restaurants.

Key Responsibilities
  • Support the Food & Beverage Manager in the day-to-day operations of Eataly's full-service restaurants
  • Oversee front-of-house restaurant staff, including servers, bartenders, food runners, hosts, bussers, and barbacks
  • Document, investigate, escalate, and resolve employee and guest incidents
  • Ensure compliance with health and safety regulations
  • Estimate front-of-house food and beverage needs and supervise intake orders
  • Review financial information, including sales, inventory, and costs, to monitor budget
  • Meet with dining room and bar personnel to plan restaurant activities and special events
Requirements
  • 2+ years of experience leading or managing a front-of-house restaurant team
  • Understanding of steps of service
  • Outstanding communication, leadership, and problem-solving skills
  • Bachelor's Degree or Associate's Degree in Restaurant Management or Hospitality preferred
  • Knowledge of Italian cuisine and beverage highly preferred
Benefits
  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • 401K with match or RRSP
  • Bonus program
  • Free family meal daily
  • Discounts at Eataly
  • Classes on products and Italian cuisine
  • Referral bonus program


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