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Hotel Front Desk Associate

2 months ago

Kalispell Rd Florida USA, United States SpringHill Inn & Suites Full time

We're seeking a professional and welcoming Hotel Front Desk Attendant to provide exceptional service to our guests at SpringHill Inn & Suites.

As a key member of our team, you'll be responsible for:

Key Responsibilities:
  • Welcome and check-in guests, ensuring a smooth and efficient experience
  • Manage guest information, distribute keys, and provide room assignments
  • Communicate with housekeeping to ensure guest rooms are ready
  • Handle incoming calls, online bookings, and guest inquiries
  • Mitigate customer complaints and provide excellent customer service

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple tasks
  • Strong customer service skills and a commitment to guest satisfaction
  • Availability to work a variety of shifts, including weekends

Compensation: $17 - $18 hourly