Intensive Case Management Specialist

2 weeks ago

San Antonio, Texas, United States Archdiocese of San Antonio Full time

Job Type:
Full-time

Mission: The mission of the Archdiocese of San Antonio is to serve the community's needs through dedicated service and compassion.

Overview:
Under the guidance of the Resettlement Program Director, the Intensive Case Management Specialist will deliver a comprehensive case management service to eligible clients in a structured, effective, and timely manner, ensuring adherence to established federal standards and regulations.

Our goal is to eliminate obstacles with kindness, understanding, and empowerment while preserving human dignity and respect.

Key Responsibilities:

  • Facilitate a culturally appropriate integration for clients into the community by providing access to essential information, utilizing interpretation and translation services as necessary.
  • Collaborate with the Reception and Placement Case Manager to ensure timely client enrollment.
  • Conduct assessments and intake for new program participants with the aid of appropriate interpretation.
  • Offer job readiness and placement services to enhance employment opportunities.
  • Establish a tracking system to monitor employment success rates.
  • Deliver extensive case management services tailored to the needs of clients during their initial service period.
  • Document all client interactions and case activities as per the guidelines set by the resettlement team and Program Director.
  • Work with the Program Director to identify training needs and organize training sessions for new caseworkers.
  • Engage in performance-related goal setting and program evaluation to achieve objectives that promote cultural and social integration and self-sufficiency.
  • Ensure compliance among program staff with established standards and procedures during training sessions.

Required Competencies:

  • Advocacy
  • Collaboration
  • Effective Communication
  • Customer Service Orientation
  • Leadership Skills

Minimum Qualifications:

  • A degree in a social service-related field or equivalent experience (minimum of two years) in a social service setting demonstrating sensitivity to diverse cultural populations.

Licenses and Credentials:

  • Reliable transportation
  • Valid driver’s license
  • Current vehicle insurance

Essential Knowledge and Skills:

  • Understanding of State and Federal Contracts and Grants.
  • Familiarity with Program Manuals and Operational Guidelines.
  • Proficient in client file documentation and record-keeping.
  • Skilled in using personal computers, various software applications, email, and internet.
  • Strong organizational and time management abilities.
  • Capacity to work sensitively with individuals from various backgrounds.
  • Ability to maintain professional boundaries and ethical client relationships.
  • Must possess a valid driver’s license and maintain a clean driving record.
  • Bilingual skills are advantageous but not mandatory.

Disclaimer:
This description is not an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the position. Management reserves the right to modify the job description or require different tasks as circumstances change.

Salary:
$21.75

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