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Intensive Case Management Specialist
2 months ago
Job Type:
Full-time
Mission: The mission of the Archdiocese of San Antonio is to serve our community with compassion and dedication, reflecting love in every action.
Overview:
Under the guidance of the Resettlement Program Director, the Intensive Case Management Specialist will execute a comprehensive case management service to eligible clients in a timely and effective manner, ensuring adherence to established federal standards and regulations.
Our goal is to dismantle barriers with empathy and empowerment while honoring human dignity and respect.
Key Responsibilities:
- *Facilitate a culturally appropriate integration for clients into the community by providing access to necessary information, utilizing interpretation and translation services as required.
- *Collaborate with the Reception and Placement Case Manager to ensure timely client enrollment.
- *Conduct thorough assessments and intake processes for new program enrollees, ensuring effective communication through appropriate interpretation.
- *Offer job readiness and placement services tailored to client needs.
- *Establish a tracking system to monitor employment success rates.
- *Deliver extensive case management services tailored to the unique needs of clients during their initial service period.
- *Document all client interactions and case activities as required by the resettlement team and Program Director.
- *Work with the Program Director to identify training needs and organize relevant training sessions for new caseworkers.
- *Engage in performance-related goal setting and program evaluation to achieve objectives that promote cultural and social integration and self-sufficiency.
- *Ensure compliance with program standards and procedures during training sessions.
- Advocacy
- Collaboration
- Effective Communication
- Customer Service Orientation
- Leadership Skills
A degree in a social service-related field or equivalent experience (minimum of two years) in a social service setting, demonstrating sensitivity and appreciation for diverse cultural populations.
- Licenses and Credentials:
- Reliable transportation
- Valid driver’s license
- Current vehicle insurance
- Familiarity with State and Federal Contracts and Grants.
- Understanding of Program Manuals and Operational Guidelines.
- Proficient in client file documentation and record-keeping.
- Skilled in using personal computers, various software applications, email, and internet resources.
- Strong organizational and time management abilities.
- Ability to work sensitively with individuals from diverse backgrounds.
- Capability to maintain professional boundaries and ethical client relationships.
- Must possess a valid driver’s license and maintain appropriate vehicle insurance.
- Bilingual skills are preferred but not mandatory.
This description is not an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the position. Management reserves the right to revise the job description or require additional tasks as circumstances change. This position is grant-funded, and salary is contingent upon funding availability. The position may be eliminated if funding is not available.
The Archdiocese of San Antonio is an Equal Opportunity Employer.
