Client Support Specialist

2 weeks ago


San Diego, California, United States PrideStaff Full time

Shift/Hours:
Monday - Friday, First Shift 2:00 pm-6:00 pm

Pay Rate:
$20-22/hr

Location:
San Diego, CA 92108
Experience: 6+ months of Customer Service Rep experience

Company Overview:

Pridestaff is a prominent staffing and recruiting agency committed to assisting both clients and candidates in achieving their professional aspirations within a supportive and inclusive atmosphere.

We pride ourselves on fostering rewarding experiences and empowering individuals to realize their full potential.

Key Responsibilities:

  • Welcome customers warmly and courteously via phone, email, chat, or other communication channels to address inquiries.
  • Initiate outbound calls to gather essential information for the organization.
  • Offer clear and useful information to customers regarding available products and services.
  • Address customer concerns or issues with composure and empathy to find resolutions.
  • Accurately update customer records in our database system.
  • Continuously seek innovative methods to improve the customer experience.

Required Skills:

  • Exceptional communication and problem-solving skills.
  • Ability to effectively multitask and prioritize various responsibilities.
  • Strong understanding of best practices for outstanding customer service.
  • Proficient in computer skills, including common software such as MS Office and CRM systems.
  • Detail-oriented with excellent time management abilities.
  • Comfortable interacting with diverse individuals.

Benefits:

As a Pridestaff employee, you will enjoy competitive compensation and a comprehensive benefits package that includes medical, dental, vision, paid time off, retirement savings options, and tuition reimbursement.

Our welcoming and supportive culture emphasizes both professional and personal development for all.

We believe you would be an excellent fit for this fulfilling role, assisting customers and advancing our inclusive business positively.


Compensation / Pay Rate (Up to): $ $22.00 Per Hour

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