Mail Processing Specialist
1 week ago
Company Overview: CornerStone Staffing is currently seeking a temporary Mortgage Mail Clerk for a reputable financial institution.
Position Title: Mail Clerk
Compensation: $16/hr
Job ID: [Not Specified]
Location: On-site near Downtown
Employment Type: Temporary with potential for permanent placement
Working Hours: Monday - Friday, 8 AM - 5 PM
Role Overview: The Mail Clerk will play a crucial role in managing the flow of incoming and outgoing correspondence within the Mortgage Servicing department.
Key Responsibilities:
- Receive and process incoming mail from various carriers including USPS, FedEx, and UPS.
- Sort and categorize incoming mail accurately.
- Match mail to corresponding loan numbers in the servicing system.
- Scan, upload, and distribute mail using internal software to designated individuals or departments.
- Identify and forward documents to the appropriate departments.
- Separate and deliver mail to relevant staff members within Mortgage Servicing.
- Uphold exceptional customer service standards while maintaining a friendly and cooperative demeanor.
- Assist with special projects as directed by the Mortgage Services Supervisor.
- Perform additional duties as assigned by management, including clerical tasks related to mail services.
- Report any issues concerning mail or scanning to the Mortgage Services Supervisor.
Qualifications:
- Basic proficiency in computer applications such as Word, Excel, and Outlook.
- Previous experience in a mailroom or data entry role is preferred.
- Familiarity with mortgage documentation is advantageous.
- Ability to work efficiently in a fast-paced environment while ensuring accuracy.
- Strong attention to detail and organizational skills.
- Capability to multitask effectively.
- Excellent verbal and written communication skills.
- Proficient filing and research skills, both physical and digital.
- Strong data entry skills, including 10-key proficiency.
- Customer service orientation is essential.
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