Mail Processing Specialist

1 week ago


Fort Worth, Texas, United States CornerStone Staffing Full time

Company Overview: CornerStone Staffing is currently seeking a temporary Mortgage Mail Clerk for a reputable financial institution.

Position Title: Mail Clerk

Compensation: $16/hr

Job ID: [Not Specified]

Location: On-site near Downtown

Employment Type: Temporary with potential for permanent placement

Working Hours: Monday - Friday, 8 AM - 5 PM

Role Overview: The Mail Clerk will play a crucial role in managing the flow of incoming and outgoing correspondence within the Mortgage Servicing department.

Key Responsibilities:

  • Receive and process incoming mail from various carriers including USPS, FedEx, and UPS.
  • Sort and categorize incoming mail accurately.
  • Match mail to corresponding loan numbers in the servicing system.
  • Scan, upload, and distribute mail using internal software to designated individuals or departments.
  • Identify and forward documents to the appropriate departments.
  • Separate and deliver mail to relevant staff members within Mortgage Servicing.
  • Uphold exceptional customer service standards while maintaining a friendly and cooperative demeanor.
  • Assist with special projects as directed by the Mortgage Services Supervisor.
  • Perform additional duties as assigned by management, including clerical tasks related to mail services.
  • Report any issues concerning mail or scanning to the Mortgage Services Supervisor.

Qualifications:

  • Basic proficiency in computer applications such as Word, Excel, and Outlook.
  • Previous experience in a mailroom or data entry role is preferred.
  • Familiarity with mortgage documentation is advantageous.
  • Ability to work efficiently in a fast-paced environment while ensuring accuracy.
  • Strong attention to detail and organizational skills.
  • Capability to multitask effectively.
  • Excellent verbal and written communication skills.
  • Proficient filing and research skills, both physical and digital.
  • Strong data entry skills, including 10-key proficiency.
  • Customer service orientation is essential.


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