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Reception Operations Specialist

2 months ago

Fort Worth, Texas, United States IV Nutrition Full time

IV Nutrition is seeking a dedicated Reception Operations Specialist to enhance our client experience. The selected candidate will be responsible for warmly welcoming and assisting all visitors and clients.

The ideal applicant will create a positive and professional first impression. Strong communication and customer service skills are essential, along with a fundamental understanding of administrative processes and the ability to handle multiple tasks in a dynamic environment.

Key Responsibilities:

  • Client Interaction: Greet guests, employees, and clients arriving at the facility, clarifying their visit's purpose and directing them appropriately. Manage incoming phone calls and emails, ensuring messages are relayed efficiently.
  • Administrative Duties: Handle the sending and receiving of mail, documents, and supplies. Organize and distribute items to respective mailboxes and offices. Maintain accurate records and an organized filing system. Monitor office supply levels and reorder as necessary. Schedule appointments and manage calendars for staff requiring assistance.
Qualifications:
  • Preferred: Associate's degree
  • Required: High school diploma
  • Proficient in Microsoft Office Suite
  • Demonstrates reliability, professionalism, and patience
  • Exhibits excellent communication and writing abilities