Collections Processing Specialist
2 weeks ago
Company Overview: CornerStone Staffing is seeking a dedicated professional for the role of Collections Processing Specialist.
Position Summary: The Collections Processing Specialist is tasked with the efficient handling of Collection Exception work items that arrive through various channels. This role demands a high level of attention to detail, effective time management, and clear communication with colleagues, clients, vendors, and internal stakeholders.
Key Responsibilities:
- Oversee accounts following insurance total loss notifications until resolution.
- Gather and document all pertinent information related to total loss filings within the portfolio and collection systems.
- Coordinate and update vendors regarding account statuses and any changes.
- Provide assistance and support to clients and vendor partners throughout the total loss process via communication channels.
- Verify documentation for estate processes and follow up on eligible accounts.
- Review and make decisions on requests for SCRA protections and modifications.
- Monitor approved manufacturing buyback accounts to ensure proper fund processing.
- Endorse checks related to vehicle repairs.
- Ensure compliance with all applicable federal and state regulations as well as company policies.
Qualifications:
- Experience with inbound and outbound calls.
- Strong administrative skills and task management.
- Critical thinking abilities to analyze account details.
- Exceptional attention to detail.
- Capability to navigate multiple systems effectively.
Join us at CornerStone Staffing and contribute to our mission of delivering exceptional service in the collections industry.
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