Patient Care Coordinator

1 week ago


Raleigh, North Carolina, United States Jobot Full time
Job Title: Patient Care Coordinator

We are seeking a highly skilled and compassionate Patient Care Coordinator to join our team at Jobot. As a key member of our healthcare team, you will be responsible for providing top-notch support to our patients and staff, ensuring a seamless healthcare experience.

Responsibilities:
  • Coordinate patient care services, including scheduling appointments, managing patient records, and facilitating communication between patients and healthcare providers.
  • Manage front desk operations, including greeting patients, answering phone calls, and handling patient inquiries in a timely and professional manner.
  • Collaborate with healthcare providers to develop and implement individualized patient care plans.
  • Maintain accurate and up-to-date patient records in compliance with industry standards and regulations.
  • Facilitate patient education, providing information and resources to help patients understand their health conditions and treatment options.
  • Coordinate with insurance companies to verify coverage, process claims, and resolve any billing issues.
Requirements:
  • Minimum of 5 years of experience in a patient care coordination role, preferably within the healthcare industry.
  • Proven experience in front desk operations, including handling patient inquiries, scheduling appointments, and managing patient records.
  • Exceptional customer service skills, with a strong ability to empathize with and support patients.
  • Excellent communication and interpersonal skills, with the ability to effectively communicate with patients, healthcare providers, and insurance companies.
  • Strong organizational and multitasking skills, with the ability to manage multiple priorities in a fast-paced environment.
What We Offer:
  • A dynamic and supportive work environment.
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.


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