Patient Registration Coordinator

2 weeks ago


Raleigh, North Carolina, United States WakeMed Full time
About WakeMed:

WakeMed Health & Hospitals is a leading provider of health services in Wake County, serving the community since 1961.

We are committed to delivering outstanding and compassionate care, improving the health and well-being of our community.

For more information, visit our website.


Job Summary:

The Patient Registration Representative will be responsible for greeting and checking patients in upon arrival, providing exceptional customer service, and ensuring a smooth registration process.

This role requires excellent interpersonal and communication skills, as well as the ability to work in a fast-paced environment.

The Patient Registration Representative will also be responsible for collecting point of service payments and scheduling appointments.


Key Responsibilities:
  1. Greet and check patients in upon arrival, ensuring accurate and efficient registration process.
  2. Provide exceptional customer service, responding to patient inquiries and resolving issues in a timely manner.
  3. Collect point of service payments and schedule appointments as needed.
  4. Work collaboratively with healthcare professionals to ensure seamless patient care.

Requirements:

High School Diploma or Equivalent Required.

1 Year Customer Service Preferred.

Not Applicable for Licensure/Certification Requirements.


Work Schedule:

Monday-Thursday 7:30am-4:30pm; Friday 7:30am-12:30pm.

No Weekends.

No Call Requirements.



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