Patient Registration Coordinator
2 weeks ago
WakeMed Health & Hospitals is a leading provider of health services in Wake County, serving the community since 1961.
We are committed to delivering outstanding and compassionate care, improving the health and well-being of our community.
For more information, visit our website.
Job Summary:
The Patient Registration Representative will be responsible for greeting and checking patients in upon arrival, providing exceptional customer service, and ensuring a smooth registration process.
This role requires excellent interpersonal and communication skills, as well as the ability to work in a fast-paced environment.
The Patient Registration Representative will also be responsible for collecting point of service payments and scheduling appointments.
Key Responsibilities:
- Greet and check patients in upon arrival, ensuring accurate and efficient registration process.
- Provide exceptional customer service, responding to patient inquiries and resolving issues in a timely manner.
- Collect point of service payments and schedule appointments as needed.
- Work collaboratively with healthcare professionals to ensure seamless patient care.
Requirements:
High School Diploma or Equivalent Required.
1 Year Customer Service Preferred.
Not Applicable for Licensure/Certification Requirements.
Work Schedule:
Monday-Thursday 7:30am-4:30pm; Friday 7:30am-12:30pm.
No Weekends.
No Call Requirements.
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