Patient Registration Specialist
1 week ago
WakeMed Health & Hospitals is a leading provider of health services in Wake County, serving the community since 1961.
We are committed to improving the health and well-being of our community by providing outstanding and compassionate care.
For more information, visit our website.
Position InformationThe Patient Registration Representative will be responsible for interacting with patients, checking them in for appointments, and coordinating follow-up appointments.
This role requires excellent interpersonal and communication skills to deliver high-quality customer service to patients and families.
The Patient Registration Representative will work in a high-volume, fast-paced environment, greeting and checking patients in upon arrival, and providing unsurpassed customer service.
Registration and checkout will be completed at centralized welcome desks at hospital entrances and medical office buildings, as well as at check-in desks within physician practices.
The Patient Registration Representative will be responsible for collecting point-of-service payments and may also be responsible for scheduling appointments.
Requirements- 1 year of customer service experience preferred
- High school diploma or equivalent required
- No licensure or certification requirements
Monday-Thursday: 7:30am-4:30pm
Friday: 7:30am-12:30pm
No weekends or call requirements
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