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Media Server Solutions Specialist

2 months ago

Chicago, Illinois, United States Theater Outsource Full time

Role Overview: The Video Systems Support Specialist will play a crucial role in enhancing our media server solutions tailored to client specifications.

Key Responsibilities:

  1. Collaborate with sales teams to accurately define and configure media server solutions that meet customer needs.
  2. Engage in the complete process of assembling and setting up both Windows and Linux-based media servers along with their respective software.
  3. Contribute to the planning and execution of global trade shows and product demonstrations, ensuring high-quality video and graphic content development.
  4. Provide on-site configuration and commissioning services to clients, ensuring seamless integration of media solutions.
  5. Deliver comprehensive customer support through various channels, including troubleshooting, media server programming reviews, and conducting bench tests for clients.

Qualifications: Familiarity with Dataton WATCHOUT or comparable media server software such as Hippo, Isadora, QLab, or PIXERA is essential.