Facilities Operations Manager

5 days ago


Charlotte, North Carolina, United States Ascend Nonprofit Solutions Full time
Job Summary

The Facility Manager is responsible for maintaining and overseeing the building and company grounds, ensuring a safe and functional workspace. This includes negotiating contracts with service providers, managing contractors, inspecting facilities to meet safety regulations, and coordinating renovations and updates.

About the Ada Jenkins Center

The Ada Jenkins Center has been a hub for education and community services in northern Mecklenburg County for over 80 years. Our services include social work case management, youth and adult education, and food pantry, all aimed at helping people create lasting solutions for economic stability.

Key Responsibilities
  • Facility Management
    • Ensure the facility is operational by overseeing building and grounds maintenance.
    • Collaborate with contractors on projects and contracts.
    • Schedule and manage cleaning company, including ordering supplies and performing janitorial tasks when necessary.
    • Schedule and supervise maintenance repair work and assist with installations and servicing of equipment.
    • Oversee Building Safety:
      • Point of contact for fire department, police department, security company, and alarm monitoring service and inspections.
      • Conduct and document facility inspections.
      • Maintain and communicate safety procedures to staff.
    • Maintain facility calendar and scheduling.
    • Communicate with staff on upcoming events and/or any facility updates.
    • Provide keys and fobs for staff, renters, and contractors.
    • Manage facility rentals:
      • Point of contact for leases and tenants.
      • Schedule and manage meeting spaces, including contracts and payments.
      • Manage group and volunteer projects, as well as track and record volunteer hours.
  • Management of AJC Assets
    • Manage AJC vehicles, including the Dental Bus and driver, and AJC Van.
    • Collaborate with phone and internet company.
    • Handle IT relations, including issuing computers, phones, and other technology.
    • Handle general maintenance of office equipment, such as printers, and schedule servicing as needed.
    • Manage onsite IT volunteer.
Qualifications and Skills
  • High School Diploma or equivalent.
  • 2-3 years of experience in facilities management or equivalent related functions.
  • Able to work full-time hours (32-40 hours/week).
  • Knowledge of OSHA and other safety and environmental regulations.
  • Organized, self-starter, and detail-oriented.
  • Excellent communication skills.
  • Strong negotiation skills.
  • Excellent customer service focus.
  • Knowledge of general maintenance, IT, and equipment.
  • Understanding of accounting knowledge.
  • Available to work occasional evenings and weekends.
  • Valid NC Driver's License.
  • Must have received or be willing to receive Covid-vaccine by date of hire. If unvaccinated, weekly Covid-testing is required.

No calls, emails, or visits please. For immediate consideration, please formally apply online and provide a resume and cover letter.

The above statements are intended to describe the general nature and level of work being performed by people assigned this job classification. They are not to be constructed as an all-inclusive list of all duties, skills, and responsibilities of people so assigned. Ada Jenkins Center will engage in an interactive process with employees requesting medical or religious accommodations.

The Agency's policy is to provide equal opportunity in all terms, conditions, and privileges of employment for all qualified applicants and employees without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, or veteran status.



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