**Senior Operations Manager**, **Business Development Director**, **Construction Operations Manager**, **General Manager

22 hours ago


Crystal Lake, Illinois, United States Standard Water Control Systems Full time

Job Summary:

We are seeking a highly experienced and skilled Senior Operations Manager to join our team at Standard Water Control Systems. As a key member of our leadership team, you will be responsible for overseeing all operational aspects of our business, including basement waterproofing, egress window installation, radon mitigation, and other services.

Key Responsibilities:

  • Oversee daily operations to ensure efficient and effective delivery of services to our customers.
  • Lead and manage a team of field supervisors, technicians, and office staff to ensure productivity, safety, and top-quality performance.
  • Implement business strategies to meet company goals and ensure operational efficiency.
  • Manage project timelines, budgets, and quality control to deliver projects on time and within budget.
  • Foster a culture of accountability by tracking key performance indicators (KPIs) and ensuring team alignment with company goals.
  • Ensure customer satisfaction by maintaining open communication and resolving issues promptly.
  • Collaborate with customers, vendors, and subcontractors to ensure smooth project execution and strong partnerships.
  • Monitor and enforce compliance with safety standards, industry regulations, and local building codes.
  • Lead efforts in hiring, training, and managing employee performance, creating a culture of continuous improvement.
  • Prepare and manage budgets, track expenses, and report on financial performance using business management software.
  • Drive business growth by developing strategies for customer retention, identifying new opportunities, and contributing to long-term planning with the leadership team.

Requirements:

  • Proven experience in a General Manager or similar leadership role, preferably in the construction, home services, or related industry.
  • Familiarity with business management software and project management tools.
  • Strong leadership and team management skills, with the ability to inspire and motivate staff.
  • Excellent organizational and project management skills, with experience in managing multiple projects at once.
  • Strong communication and interpersonal skills for working with clients, internal teams, and external partners.
  • Valid driver's license and reliable transportation.

Compensation and Benefits:

  • $91,750 to $119,470 annual salary.
  • Performance-based bonuses.
  • Company vehicle and fuel allowance.
  • Health Insurance & Dental Coverage: plans to cover you & your family.
  • 401(K) with a 3% employer match.
  • Paid Holidays & PTO.


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