Senior Customer Support Specialist

2 weeks ago


Myrtle Beach, South Carolina, United States Circle K Stores, Inc. Full time
Position Overview

We are seeking a Lead Customer Service Representative to oversee our customer service operations. This role is crucial in ensuring that our customers receive the highest level of service.

Key Responsibilities
  • Manage customer inquiries and provide effective solutions.
  • Lead a team of customer service representatives to enhance service delivery.
  • Ensure compliance with company policies and procedures.
  • Train and mentor new team members to uphold service standards.
Qualifications

The ideal candidate will possess strong communication skills and a commitment to customer satisfaction. Experience in a retail or service environment is preferred.

Work Environment

This position offers flexible scheduling options to accommodate various availability needs.



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