Event Services Coordinator

1 week ago


Baltimore, Maryland, United States HEI Hotels & Resorts Full time
Position Overview

The Conference Services Manager plays a crucial role in orchestrating successful events that align with client expectations. This position requires a blend of effective communication, meticulous planning, and strong leadership skills to ensure that all conference-related activities run smoothly.

Key Responsibilities
  • Develop and implement comprehensive plans to meet client requirements for conferences and events.
  • Oversee the entire event lifecycle, from initial consultation to final execution.
  • Collaborate with various departments to ensure seamless service delivery.
  • Maintain a thorough understanding of financial processes, including monthly forecasting and annual budgeting.
  • Evaluate service quality and implement improvements to enhance client satisfaction.
Qualifications

The ideal candidate will possess a strong background in hospitality management, with a focus on operations and service excellence. A proactive approach to problem-solving and a commitment to achieving high standards are essential for success in this role.



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