Customer Service Representative

4 weeks ago


Middlebury village, Vermont, United States Vermont Federal Credit Union Full time

About the Role:

Vermont Federal Credit Union is seeking a skilled and friendly Customer Service Representative to join our team. As a key member of our Middlebury location, you will be responsible for delivering exceptional service to our members through routine teller transactions, including deposits, verification of account information, and handling mail and cash.

Key Responsibilities:

  • Provide accurate and efficient service to members, ensuring a high level of satisfaction.
  • Maintain a strong knowledge of Credit Union products and services.
  • Respond to member requests, problems, and concerns, and direct them to the proper person for assistance.
  • Identify opportunities to offer Credit Union products and services that improve members' financial well-being.
  • Travel to other branches outside of the Middlebury market may be required.

What We Offer:

Vermont Federal Credit Union is dedicated to building a diverse, inclusive, and authentic workplace. We encourage candidates who are excited about this role but may not meet every qualification to apply. We are an Equal Opportunity Employer and value diversity in our workforce.



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