Retail Banking Associate

4 weeks ago


Middlebury village, Vermont, United States Ion Bank Full time
Job Summary

We are seeking a highly skilled and customer-focused Retail Banking Associate to join our team at Ion Bank. As a key member of our retail banking team, you will be responsible for providing exceptional customer service while processing customer transactions and performing daily retail-banking functions accurately and efficiently.

Key Responsibilities
  • Provide superior customer service while processing customer transactions and performing daily retail-banking functions accurately and efficiently.
  • Maintain a safe and secure working environment by adhering to established security procedures.
  • Process customer financial transactions accurately, efficiently, and courteously.
  • Establish an open dialogue with customers to cross-sell Bank products and services, make referrals to appropriate parties, in order to meet their banking needs while maintaining the Bank's privacy standards.
  • Contribute to the achievement of established branch goals by recognizing and acting upon sales and referral opportunities.
Requirements
  • High school diploma required.
  • One-year customer service and/or cash handling experience, or some comparable combination of education and experience.
  • Knowledge of Bank products and services and Bank policies and procedures.
  • Ability to add, subtract, multiply, and divide all units of measure; to perform the four operations with common decimals and fractions; to perform arithmetic operations involving all American monetary units.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this exciting role.


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