Culinary Service Associate II

2 weeks ago


Wilmington, North Carolina, United States NHRMC Physician Group Full time

Dining Associate II - NHRMC Cafeteria

About NHRMC

NHRMC is a distinguished healthcare institution dedicated to enhancing community health. With a comprehensive network of hospitals and multi-specialty physician practices, we prioritize patient care and community service.

Position Overview

This role is situated within the New Hanover Regional Medical Center's cafeteria, focusing on delivering exceptional meal services while upholding sanitation standards.

Key Responsibilities

  1. Commit to exceeding established performance standards daily.
  2. Accurately assemble patient meal trays based on specified guidelines.
  3. Prepare menu items and nourishment in accordance with recipes and portion control.
  4. Provide outstanding customer service and address any concerns promptly.
  5. Maintain cleanliness of equipment and work areas following sanitation protocols.
  6. Efficiently wash dishes and utensils as per departmental procedures.
  7. Deliver and retrieve patient tray carts in a timely manner.
  8. Communicate effectively to support patient care and operational needs.
  9. Demonstrate flexibility in work assignments and adhere to scheduled duties.
  10. Exercise sound judgment in prioritizing tasks and problem-solving.
  11. Manage responsibilities with minimal supervision.
  12. Advocate for the department and the broader community.

Qualifications

Education: High School Diploma required.

Experience: A minimum of one year in a food service, hospitality, or customer service environment is essential. Candidates should exhibit performance standards that enhance patient satisfaction and service excellence.

This position description outlines the general nature and level of work expected. It is not intended to be an exhaustive list of all duties and responsibilities associated with the role.

Acknowledgments

NHRMC has been recognized for its commitment to healthcare excellence, including accolades for outstanding patient experience and workplace quality.



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