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Culinary Service Associate II

2 months ago

Wilmington, North Carolina, United States NHRMC Physician Group Full time

Dining Associate II - NHRMC Physician Group

Overview of NHRMC

NHRMC is a distinguished healthcare institution dedicated to promoting exceptional health within our community. With a robust network of hospitals and multi-specialty physician practices, we are committed to providing top-tier medical services. Our culture embodies excellence in practice, ensuring that our focus remains on our patients and the community.

Position Summary

As a Dining Associate II, you will play a vital role in delivering outstanding meal services to patients while upholding the highest sanitation standards within the department. Your responsibilities will include the preparation and assembly of patient trays, addressing any service-related concerns, and maintaining cleanliness in all dining areas.

Key Responsibilities

  1. Consistently adhere to established performance standards.
  2. Accurately assemble patient meal trays in accordance with specified guidelines.
  3. Prepare menu items and nourishment in line with departmental recipes and portion control standards.
  4. Provide exceptional customer service and proactively resolve any issues that arise.
  5. Maintain cleanliness of equipment and workspaces following sanitation protocols.
  6. Efficiently wash dishes, utensils, and kitchenware as per departmental procedures.
  7. Deliver and retrieve patient tray carts in a timely manner.
  8. Communicate effectively to support patient care and operational needs.
  9. Demonstrate flexibility in adapting to various work assignments.
  10. Utilize sound judgment in prioritizing tasks and problem-solving.
  11. Manage responsibilities with minimal supervision while ensuring efficiency.
  12. Act as an advocate for the department and the community.

Qualifications

Education:

High School Diploma or equivalent.

Experience:

A minimum of one year in a food service, hospitality, or customer service environment is preferred. Candidates should exhibit a commitment to service excellence and demonstrate core values such as teamwork, communication, and compassion.

This position description outlines the essential functions and requirements of the role. It is not intended to be an exhaustive list of all duties and responsibilities associated with the position.

Acknowledgments

NHRMC has received numerous accolades, including recognition as a Top 100 Hospital and accolades for outstanding patient experience. Consider a fulfilling career with NHRMC and contribute to our mission of excellence in healthcare.