Medical Support Specialist

4 weeks ago


Waterbury, Connecticut, United States Concentra Full time

Overview:

At Concentra, we are seeking a skilled Medical Support Specialist to join our patient care team. As a vital member of our team, you will play a crucial role in providing exceptional care to our patients.

Our mission is to improve the health of America's workforce, one patient at a time. We are committed to delivering high-quality clinical care and exceptional patient experiences.

The Medical Support Specialist is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment.

Responsibilities:

  • Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
  • Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing
  • Perform rapid screening tests (influenza, strep, mono, glucose, etc.)
  • Assist providers during examination and treatment
  • Responsible for performing routine medical procedures as ordered by treating clinician
  • Prepare and assist clinician with procedure set up and injury care
  • Apply bandages, dressings and splints as ordered by the treating clinician
  • Dispense medications and DME as ordered by the treating clinician in accordance with state regulations
  • Complete quality assurance activities on equipment and medical devices
  • Maintain supplies, clean rooms and equipment, and stock exam rooms
  • Maintain and operate all medical devices and equipment
  • Notify supervisor immediately if equipment is not functioning properly
  • In partnership with center leadership, assist with patient flow and volume
  • Keep patients informed of expected wait times during all aspects of the center visit
  • Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping

Qualifications:

  • Graduate of an accredited medical assistant program with completion of an externship highly preferred
  • At least one year of direct patient care experience as a medical assistant or military medical specialist experience
  • Knowledge of medical procedures and medical terminology
  • Working knowledge of occupational medicine requirements (state specific) preferred

Benefits:

  • 401(k) Retirement Plan with Employer Match
  • Medical, Vision, Prescription, Telehealth, & Dental Plans
  • Life & Disability Insurance
  • Paid Time Off & Extended Illness Days Offered
  • Colleague Referral Bonus Program
  • Tuition Reimbursement
  • Commuter Benefits
  • Dependent Care Spending Account
  • Employee Discounts


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