Client Experience Advocate

7 days ago


Hamtramck, Michigan, United States Rocket Mortgage Full time
About the Opportunity

We're excited to announce a new opportunity for a Client Experience Advocate to join our team at Rocket Mortgage. In this role, you'll be responsible for providing exceptional client care by effectively communicating with clients via various channels, including phone, chat, email, and more.

You will have the opportunity to work in a collaborative and dynamic environment, where you'll be part of a team that's dedicated to helping everyone achieve their homeownership dreams. Our team is committed to delivering exceptional client experiences, and we're looking for talented individuals like you to join our mission.

About You

  • 1 year of client service representative experience.
  • Foundational knowledge of mortgage servicing industry.
  • Knowledge of all applicable internal platforms.

Compensation and Benefits

We offer a competitive salary of $60,000 per year, as well as a range of benefits, including health insurance, 401(k) matching, and paid time off. Additionally, we provide opportunities for career growth and professional development, making us an ideal employer for those looking to advance their careers in the mortgage industry.



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