Automotive Customer Advocate

6 days ago


Hamtramck, Michigan, United States The Hertz Corporation Full time
Job Description

We are seeking an experienced Customer Experience Associate to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service, meeting sales targets, and promoting our products and services.

About the Role

The ideal candidate will have a passion for delivering outstanding customer experiences and possess excellent communication and interpersonal skills. They will be responsible for handling customer inquiries, resolving issues, and promoting our products and services.

Key Responsibilities
  • Provide exceptional customer service via phone, email, and in-person interactions
  • Meet or exceed sales targets by promoting our products and services to customers
  • Respond to customer inquiries and resolve issues in a timely and professional manner
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • At least 2 years of customer service experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Estimated Salary Range

$30,000 - $40,000 per year (based on 40 hours/week)

Benefits

We offer a range of benefits including health insurance, retirement savings plan, paid time off, and opportunities for career advancement.

About The Hertz Corporation

The Hertz Corporation is a leading global car rental company with a long history of innovation and customer satisfaction. We are committed to providing exceptional service to our customers and strive to create a positive experience for all who interact with us.



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